General
This Privacy Policy defines the procedure for the collection, processing, use and protection of personal data of visitors to the website of the branding agency “Creative Matters” (hereinafter – “Agency”, “We”).
Our website address is: https://www.cyclemedias.com.
Our site has an informative and presentational nature and is intended for familiarization with the brand’s portfolio, services and philosophy. The website does not have registration or functionality of personal accounts. Interaction is carried out exclusively through contact forms, filling out briefs for the development of branding or advertising campaigns, as well as subscription to analytical materials.
What data we collect
We receive personal data only with your consent when you voluntarily fill out forms on our website or contact us via e-mail or messengers.
Information you voluntarily provide:
- Contact data: name, surname, e-mail address, phone number;
- Business and brand data: company name, job title, links to current resources, information about current branding or advertising tasks;
- Information from briefs: project details, marketing goals, target audience, estimated budget and attached files (technical tasks, guidelines, references);
- Content of requests: the text of your message or request for cooperation.
Automatically collected data (technical information):
When browsing the site, web analytics services automatically record anonymous information: IP address, browser type and version, operating system, language settings, sources of access to the site and viewed cases.
Purpose and legal basis of data processing
Creative Matters uses the collected data for the following purposes:
- Project evaluation and proposal preparation: analysis of your tasks, preparation of individual commercial proposals, estimates and strategic briefs;
- Organization of communication: conducting initial setup meetings (online/offline), discussing details of advertising campaigns and design;
- Marketing and information mailings: sending digests, analytics in the field of branding and invitations to Agency events (with your separate consent);
- Site improvement: analysis of visitor behavior to optimize portfolio and interface.
Cookies and analytics tools
We use cookies and analytical services (for example, Google Analytics) to ensure the correct operation of the site and to study the interest of visitors to various types of services or cases.
You can change the cookie settings in your browser, limit their storage or completely delete already saved files at any convenient time.
Privacy and transfer of data to third parties
Creative Matters strictly adheres to the principles of commercial secrecy and customer privacy. We do not sell, rent, or disclose the received data to third parties for their own marketing purposes.
Data transfer is possible only in exceptional cases:
- Contractors and sub-partners: specialized specialists (illustrators, copywriters, photographers, technical specialists) who are involved in the implementation of your project and have signed a non-disclosure agreement (NDA);
- Technical services: reliable cloud platforms and email services that ensure the functioning of our communication channels;
- Legal Requirements: If required to do so pursuant to an official court order or law enforcement requirements under applicable law.
Data protection and storage periods
We take appropriate technical and organizational measures (including SSL encryption during data transmission and security of workstations) to prevent unauthorized access, loss or modification of information.
Personal data is stored for the time necessary to fulfill the purposes of the processing or until we receive your request to delete it.
Changes to the Policy
Creative Matters reserves the right to change or update this Privacy Policy in case of updating legislation or expanding services. The updated version takes effect from the moment of its publication on this page.
Contact details
For all questions regarding this Privacy Policy or to withdraw consent to data processing, you can contact us through the official contact form indicated in the “Contacts” section on the Creative Matters website.